FAQ

Balneo & Spa

  • Balnéo: the water is drained after each bath → use Lait de balnéo.
  • Spa/Jacuzzi: The water stays in the tub for several days and is filtered → use Velours de Spa.
    Each product is designed for a specific use.
  • 100% soluble, non-foaming emulsion
  • Does not clog nozzles or pipes
  • Highly concentrated in 100% pure essential oils
  • Transforms a bubble bath into a true ritual of well-being

No, it would cause foam and buildup.
For hot tubs, use Velours de Spa.

  • 2 to 3 caps per 1.5 m³ of water
  • For a 20 to 40 minute session
  • Volatile, deposit-free product

Yes, it is compatible with chlorine, bromine and salt electrolysis, and tested with all the major brands.

  • Overdose or clogged filter
  • Poor water balance (pH)
  • Incorrect dosage of disinfectants

Yes, but first test each fragrance separately to find your preferences.

  • Dilute 10 to 20 ml/litre of water
  • Pour over the stones every 20 to 30 minutes
  • Do not use undiluted or leave the bottle in the cabin.

Yes, diluted at 1 part water to 3 parts water in cups on the panels.

  • Increases humidity
  • Relaxation, detoxification
  • Airway cleansing

Eucalyptus, Pine, Rosemary, Lavandin, Mint/Eucalyptus, Cedar/Litsea, Orange Blossom,
as well as L’Élégant, L’Instinctif, Le Sophistiqué, Méditerranée, Polynésie, Orient, Asie.

Sauna

Hammam

  • Aspirated by the fragrance pump and mixed with steam
  • Pure or diluted (1:1 to 1:4 depending on installation)

Approximately 5 liters per week for a standard professional hammam.

Yes, diluted to 50% and sprayed with a fine mist sprayer.

  • Deposit-free formula
  • Preserves injectors and seals
  • Uniform, even distribution

Yes, the mists are miscible and leave no residue in the system.

  • For water or ultrasonic diffusers
  • Recommended dilution: 1 part product to 3 to 4 parts water
  • Suitable for spaces from 50 to 500 m² depending on diffuser
  • Ready-to-use beads for Bysoo and Bloowy diffusers
  • Automatic, efficient and secure distribution
  • Varied fragrances to create different olfactory moods

Approximately 3 to 4 days, depending on the broadcaster’s schedule.

  • Fogging concentrates for large surfaces (100 to 800 m²)
  • Fragrances designed with Grasse perfumers: AIR, WATER, EARTH, FIRE, WOOD, MONOÏ
  • Custom fragrances can be developed for specific projects

From 1 to 3 months for professional use, depending on diffuser settings.

Yes, Elixyr can be used in any nebulizer-based diffuser.

Ambient Fragrance

Nuage, Perles de parfum, Elixyr

Massage & Well-being

  • 100% ingredients of natural origin
  • Grapeseed and sesame oils
  • Nourishes, moisturizes and softens skin
  • Available in natural and scented versions
  • Pour a small amount into the hand
  • Lightly heat
  • Apply with a gentle massage for optimum relaxation

No, it penetrates well and leaves skin soft and satin-smooth.

  • Cleaning and disinfecting whirlpools, spas, saunas, steam rooms and solariums
  • Eliminates bacteria and yeasts (EN 1276 & EN 1650)
  • Routine cleaning: dilute 1:8, leave for 5 min, rinse.
  • Complete disinfection: weekly for professionals, every 2 months for private customers
  • Circulate the solution for 30 s to 1 min, leave for 5-10 min, drain and rinse.
  • Sauna: Dilute 50-100 ml/L, apply with a sponge, do not rinse.
  • Solarium :
    • Concentrate: 1:8, contact time 5 min
    • Ready to use: pure for each customer

No, if used according to dilution and contact time instructions.

Cleaning & Disinfection

Stérylane

Security & Delivery

Yes, if used as recommended.
Do not use undiluted on the skin (except Pur Massage).
Pregnant women and children < 3 years: seek medical advice.

  • Our essential oils are 100% pure and natural
  • We also use natural perfumes
  • The SAFE range is based on a hypoallergenic approach for sensitive environments
  • Protect from light and heat (5 to 40°C).
  • Close tightly after use
  • Shelf life: 12 months after opening
  • Orders received before noon: dispatched the same day
  • Usually next-day delivery in mainland France
  • Allow 24 to 72 hours for exceptional delays